Important Notice: Unity Asset Store Policy Update & Our Commitment to You

Dear Developers and Customers,

We recently received a notification from Unity regarding policy updates for the Global Asset Store, indicating that access will be restricted for organizations based in Mainland China, Hong Kong, and Macau. Unfortunately, Xiao Studio has been flagged by their system as being in this region.

We want to be transparent with you: We have immediately submitted a ticket to Unity to change our operating location. While we are actively communicating with their support team, the timeline for a resolution remains uncertain.

To ensure your peace of mind and protect your investments, we are making the following Lifetime Access Guarantee:

1. Expansion to Fab ：We are actively migrating our assets to Fab to ensure alternative access.

2. Your License is Safe ：regardless of the outcome of this dispute or any future platform changes, please keep your original Order ID . If you ever lose access to our assets on the Unity Store, simply email us with your Order ID. We will provide you with a free redemption code/key for the asset on our new platform.

3. Refund Policy : If you are concerned about this uncertainty and wish to request a refund at this time, we fully understand and respect your decision.

Xiao Studio remains committed to supporting your creative journey. Thank you for your continued support.

Sincerely,

Xiao Studio